Implementation

 

Good implementation relies on preparation, planning, and schedule timelines. Our implementation process consists of development, operation, maintenance, and optimization.

Development

 Development process includes of building application based on customer specific requirements. Nowadays, there is no unified application requested by different end-user. Each end user has different specifications and requirements. Therefore, Bigjava develop custom application based on end-user requirements.

Operation

 New technology requires end-user to keep up with the latest knowledge, and regularly trains team members. Our expert resources will provide the best operation team for end-user. That way, end-users do not have to worry operational activities. Bigjava provide expert resources to save cost budget of end-user.

Maintenance

 Our maintenance service contracts varies different level of Service Level Agreement (SLA)s that require us to provide 99.999 percent of up time Key Performance Index. Reliability of the system is our key awareness to achieve customer satisfaction. We do regular visit maintenance and provide user friendly periodical report for management.

Optimization

 Bigjava makes sure end-users could increase their KPI levels or at least maintain KPI levels at a point where the market is at saturated. Bigjava can optimize the network by using our VDPI and turns into valuable information to end-users. This can be achieved using Bigjava methodologies of optimizing network traffic, subscriber traffic, and enhance subscriber transactions. By doing so, CapEx and OpEx can be saved transparently.

  • MORETO
  • Soneatics

 MORETO is a monitoring and reporting tools, designed for simplicity, flexibility, and reliability. Moreto offers a centralized monitoring for the whole networks, with multiple of interfaces supported. Moreto can connect to almost every network element. These Flexibilities are supported by the ability to change the parameter of devices. Moreto also support connection to SMS gateways, enhancing the alarm notification other than e-mail only.

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The challenges

Social Networking elements have been a success factor to define a business decision. A key decision maker will need a simple and precise tools to lead the business. A decision maker will also need a tool to analyze all the information that flows through the network and provide with the exact results.

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